Region 10 Webinar: The Patient is the New Payer.

    August 17, 2017
    12:00 PM - 1:00 PM
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    The Patient is a New Payer.  Positioning your revenue cycle for successful patient financial engagement.

    With the rising cost of health care, and the increased financial burden to patients as a result of cost shifting with HDHPs, patients are the new payer.  Patients are increasingly becoming a source of bad debt, as the patient pays down their climbing deductible, or seeks coverage through the legislative disruption. This session will look at the increased risk for uncompensated care and increased cost to collect, as hospitals are collecting more from patients than ever.

    Learning Objectives:

    • Obtain an analysis of market trends for increased risk of medical debt, uncompensated care, and rising collections costs

    • Examine strategies to offset bad debt through stratifying the bad debt portfolio into payment, charity, and bad debt buckets

    • Articulate best practices with workflows, tools, and solutions that can be deployed elegantly and efficiently into the revenue cycle


    Jonathan G. Wiik, MSHA, MBA  
    Principal - Revenue Cycle Management
    Health Care Solutions 


    Jonathan Wiik has over 20 years’ experience, serving in acute care, insurance and business solutions settings. Jonathan is an officer on the Colorado HFMA Board, President of the Board of Directors at an Assisted Living facility in Boulder, CO., and Principal of Healthcare Strategy for TransUnion Healthcare.

    As an active advocate of legislative changes to evolve the healthcare industry, Wiik recently authored Healthcare Revolution: The Patient is the New Payer, and has spoken at numerous national and state events. He has developed several nationally-recognized programs in Point-of-Service (POS) Collections, financial clearance, and operational best practices for hospitals. 

    Jonathan holds a Bachelor’s Degree in Sports Medicine and Master’s Degrees in both Healthcare Administration and Business. He enjoys spending time outdoors with his family in Colorado, which includes a wonderful wife and two very energetic red-headed boys. Jonathan is a certified whitewater rafting guide instructor, and as an avid traveler and has visited several continents—including a 6 month stay in Antarctica and the South Pole.


    Register Online Here.